RSS

Pindahan Tulisan Bahasa Indonesia

Dear pembaca, untuk kedepannya tulisan dalam bahasa Indonesia di blog ini bakalan aku pindahkan ke blog aku yang lain "Nona Backpacker" biar gak bingung bacanya.. thanks!


Airlines Online Booking tips

Most of our flights ticket are booked through internet booking with cc (credit card) help.
Its a facility that we should use in order to get some fare discount due to early book.
Recently my friend help me book a flight with Air Asia but because of rushing my friend carelessly didn't put my whole name as on my id on the flight ticket.


I read few blogs and the mailing list that there should be no difference between name on the ticket with the passport. My full name at passport is **fika ***iana Ch***ul An*** but instead of write the complete full long name my friend just type **fika An***. Maybe because the space that they gave is so small..or maybe the connection.. uhm.. don't know. I found it out two days after i check the confirmation letters from air asia.
I know that if i didn't do anything to it they will ask for Rp 200.000,- for changing the name, or worse they will ask me to get another flight ticket. Could be a chaos thing if on the day i leave i know about that right on the check-in counter.
So i call the call centre for Air Asia at +62 21 50505088 at 8 am first call the c.s not so welcome about my problem. So i decide to call again. I also had another issue due to i want to resize my luggage and i don't know why there is seemed problem with the website connection (not my internet connection). He ask me to pay for Rp 200.000,- as i expected but then i said i'll think about it and hang up. I call back again nearly lunch time and this time its a nice women who answer the phone.
She was very friendly and i explain what happened. She offer me help by sending her my passport scan and right after i send her about 40 minutes later she issue new flight ticket for me with no charge at all !
Maybe i was just lucky.... and maybe also because the flight ticket that i bought not a promo flight ticket so its a regular fare so they don't made it hard.

So next time just remember to double check, and re-check again before you confirm the flight ticket on e-booking because its really cost you headick and money for sure !


Cheers !

  • Digg
  • Del.icio.us
  • StumbleUpon
  • Reddit
  • RSS

0 comments:

Backpacker Girls
Add blog to our blog directory.